1. Introduction
Vauxhall Arches ("we," "us," or "our") is committed to protecting the privacy of our website visitors and users. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website (https://www.vauxhallarches.co.uk), you agree to the terms of this Privacy Policy.

2. Information We Collect
When you interact with our website or fill out our form questionnaire, we may collect the following personal data:

• Full Name – To address you appropriately.

• Email Address – To communicate with you regarding your inquiry or event.

• Telephone Number – To provide direct support and respond to inquiries.

We only collect personal information that you voluntarily provide when filling out our forms or making an inquiry.

3. How We Use Your Information
The information we collect is used for the following purposes:

• To respond to your inquiries and provide details about our services and events.

• To communicate with you regarding your bookings or event participation.

• To improve our customer service and enhance user experience.

We do not sell, rent, or share your personal data with third parties for marketing purposes. Your information is used strictly for our business operations and customer interactions.

4. Legal Basis for Processing
We process your personal data based on the following legal grounds:

• Consent – When you voluntarily provide your information via our forms.

• Legitimate Interest – To communicate with you and respond to inquiries.

• Legal Obligation – When required to comply with applicable laws and regulations.

5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable law. Once no longer needed, we securely delete or anonymise the data.

6. Data Security
We implement appropriate technical and organisational measures to safeguard your personal data from unauthorised access, loss, misuse, or alteration. These measures include:

• Secure storage of personal data.

• Restricted access to personal information.

• Encryption and security protocols for online data collection.

7. Your Rights Under UK GDPR
As a data subject, you have the following rights under the UK GDPR:

• Right to Access – Request access to your personal data.

• Right to Rectification – Correct inaccurate or incomplete data.

• Right to Erasure ("Right to be Forgotten") – Request deletion of your personal data.

• Right to Restrict Processing – Request limited processing of your data.

• Right to Data Portability – Request a copy of your data in a structured format.

• Right to Object – Object to the processing of your data.

To exercise these rights, please contact us at info@vauxhallarches.co.uk.

8. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. Cookies are small text files stored on your device to track usage and preferences. You can manage cookie preferences via your browser settings.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites and encourage users to review their privacy policies.

10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and where appropriate, we will notify users via email.

11. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Vauxhall Arches

Email: info@vauxhallarches.co.uk

 Phone: 0203 242 0040

Address: South Lambeth Road, Vauxhall, London, SW8 1RT